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Featured article in TechCom Manager newsletter

We’re very pleased to share that this month’s (October) issue of TechCom Manager is all about change management. And the feature article is by Emma Hamer, talking about “Managing the Change Most Forget”. TechCom Manager has a reach of over 15,000 Technical Publications Managers all over the world - now that’s an audience! Go to TechCom Manager newsletter

Last updated on Oct 31, 2006 at 05:17 PM
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Provocative presentation well received in London, UK and Boston, MA

At the X-Pubs conference, held in June of this year in London, UK, Emma presented to a packed room on the behavioral changes required to benefit fully from the implementation of a Content Management System. The presentation, titled “New Behaviors for Success: Forging Content Collaborators out of Writers” was reprised at the DocTrain ‘06 Conference, in Boston, MA, held from October 3 - 5, 2006. The organizers of the X-Pubs conference, Mekon Inc., summarized the reactions of the delegates to their conference, and have invited Emma to speak again at next year’s conference on a similar topic. At the DocTrain ‘06 Conference, the response from the 75+ delegates in the room was again very positive; evidently many companies are struggling to manage the change, particularly on the people side of the implementation. To view or download a pdf file of the presentation, click here

Last updated on Oct 27, 2006 at 08:55 AM
Category: Managing Change White Papers & Presentations

MICROS' Casino Division and eHA sign support contract

MICROS, Inc., makers of Opera Enterprise Solutions, the world’s leading property management software for the Hotel, Casino and Spa Industries, and MICROS/Fidelio, financial management software for the Hospitality Industry, has awarded a configuration and training support contract to eHamer Associates, Ltd. As the most up-to-date version of Opera has completed beta-testing at the Wynn Hotel and Casino in Las Vegas, the software is currently being configured for the soon-to-open Wynn Macau. The Wynn Macau is a 20-storey, 600-room hotel, modeled on the distinctive curved shape of Steve Wynn’s signature hotel, the Wynn Las Vegas. A team of trainers and implementation experts are now on-site, working with the front-end staff and management to get everything in perfect working order for opening day. 

Last updated on Sep 09, 2006 at 12:35 PM
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