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Succession planning: filling their shoes

Sometimes the person becomes the job. Carol, the receptionist, whose pleasant voice and cheerful attitude charms clients and staff alike. Sometimes, the job just fits the person so well, nobody can imagine any other scenario. Bob, in shipping, because he knows everyone, and gets the impossible done, with no fuss.

But what if Carol or Bob leave or retire? Or get promoted? Have you prepared for that?

Defining the soft skills that define a role perhaps even more than a candidate’s technical abilities is crucial to recruiting a replacement for a key staff member.

- How does the incumbent do what they do?
- What is it about their interactions with others that makes them so well-liked?
- How do they get done what others cannot?
- Which skills set them apart?

Based on a thorough analysis of the soft skills, attitudes, behaviours and desirable traits that contribute to success, we can help you plan and execute a creative employee development program, or internal and external recruitment campaign, and guide you in the selection of the right candidate. 

Last updated on Jan 15, 2006 at 11:25 AM
Category: Planning for Succession Retaining & Motivating
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